Personalised Jersey FAQ

FREQUENTLY ASKED QUESTIONS

If you still have any queries or require further information

GET IN TOUCH

Personalised Jersey Frequently Asked Questions

How many letters can I include in my name?

You can include up to 12 letters in your name. Latin letters, digits, macrons and minor punctuation are allowed. 

Can I purchase a jersey online without booking an All Blacks Experience ticket or gift voucher?

No. At this time, jerseys can only be purchased online with an All Blacks Experience ticket or gift voucher. If you would like to purchase a jersey only, please head in-store located at 88 Federal Street, SkyCity Precinct or contact us

What font is used?

The font used is "Adineue" in upper case only. Please note this is a plain font and will differ from the font you see on the All Blacks playing jerseys. 

What if the fit isn't right?

Please choose your personalised jersey carefully as there are strictly no exchanges or refunds on personalised items. Check out our size guide before ordering to ensure best fit. 

Can I order a personalised jersey online?

Yes you can, orders for personalised jerseys can be placed when purchasing a ticket to the All Blacks Experience. For more information on our online ordering process, refer to our jersey personalisation page

How much does it cost?

You pay the cost of the jersey as below and an additional $20 NZD per jersey for personalisation. 

  • All Blacks Men's Home Jersey $150.00 NZD 
  • All Blacks Women's Home Jersey $150.00 NZD
  • All Blacks Youth Home Jersey $110.00 NZD
Can I purchase a personalised jersey instore without going through the All Blacks Experience?

Yes, you can access the store without paying to go into the All Blacks Experience. Our address is:
88 Federal Street, SkyCity Precinct, Auckland. 

Where is the All Blacks Experience Store located?

The store is located at 88 Federal Street, SkyCity Precinct, Auckland.

How do I purchase a personalised jersey?

You can visit the All Blacks Experience Store located at 88 Federal Street, SkyCity Precinct, Auckland or order online when purchasing an All Blacks Experience ticket. 

Can personalised jerseys be purchased as a gift?

Yes, this makes the perfect gift. Just make sure that you select the size carefully as personalised jerseys cannot be exchanged or returned. You will need to purchase your personalised jersey in-store or order online when purchasing an All Blacks Experience ticket. 

I've paid for my jersey, but I didn't get to personalise it. What have I done wrong?

A link to personalise your jersey will be emailed to you after you complete your purchase. Follow this link to complete and submit your jersey design.

I have a question about my order, who can I call or email?

Phone: 0800 2665 2239
Email: retail@experienceallblacks.com